Privacy Policy

SME Consulting Group Pty Ltd T/as Equipped Commercial Finance OR as referred to in this statement, Equipped Commercial Finance (“Company”) recognises an individual’s right to privacy and understands that protection and confidentiality of personal information is important. The Privacy Act 1988 (Cth) and the Australian Privacy Principles govern how we handle, personal information.

The following privacy policy applies to all Equipped Commercial Finance website users, and conforms to privacy standards. Should you have questions or concerns regarding this statement, contact us on 0417 655 889 or admin@equippedcf.com.au

If we decide to change our Privacy policy, we will update those changes to this privacy statement, and any other places we deem appropriate. 

What information do we collect?

When you use the Equipped Commercial Finance website, we may require information from you in order to provide the best service possible. All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including email. Any information collected by us is collected via correspondence from you or your company. This may be via the telephone, email, mail, fax or directly through our website.

We may collect the following kinds of personal information about individuals, including your name, contact details, date of birth, gender, occupation, tax file number, employment and superannuation related information (including salary details, amount of superannuation contributions and the recipient superannuation fund) and bank account details.

Some personal information collected by Equipped Commercial Finance may be considered sensitive information, as defined by the Act, such as membership of a professional or trade association, or of a trade union. To the extent you provide us sensitive information voluntarily, you consent to our collection of such information.

We may also collect information about you indirectly, including a credit bureau or through your employer, payroll provider, accountant or financial advisor. Equifax requests its clients’ notify individuals of the collection, use and disclosure of an individual’s personal information to and by service providers, such as Equifax.

How we use collected information?

Equipped Commercial Finance collects personal information to enable us to:

· provide our products and services to our clients;

· to communicate information about our products and services;

· (where you have consented, if such consent is required by law) to provide you with information or advertising relating to our products or services (including targeted advertisements) or marketing communications we believe may be of interest to you;

· to improve and optimise our platforms (including our website and mobile applications as applicable) and services;

· for our internal administrative, research, planning, marketing and product development purposes; and

· to comply with our legal obligations.

Depending on the service being provided, we may also disclose personal information to:

· your professional advisors, including your accountant or financial advisor;

· any other third party authorised by you;

· a governmental or regulatory body (such as ASIC, ATO, AUSTRAC, or a law enforcement agency); and

our professional advisers, including lawyers, auditors and accountants; a person or body as directed by a court order. 

Storage of collected information

[Company] regards the security of your personal information as a priority. We take precautions to protect your information using physical, electronic, technical, and administrative security measures to reduce the risks of loss, misuse, unauthorised access, disclosure and alteration. For example, some of the security measures in place include:

· information access authorisation controls;

· restricting access to personal information to a limited number of staff- only those who require access to perform their job function;

· instructing staff on the obligations concerning the handling of personal information;

· Firewalls, virus scanning software and anti-intruder systems;

· Use of secure networks or data encryption when we receive or send personal information electronically; and

· Physical access controls to data centres.

If you have any questions about security on our website, email us at admin@equippedcf.com.au. 

Access to collected information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at admin@equippedcf.com.au. 

Access by third parties

Equipped Commercial Finance at its discretion, may use other third parties to provide essential services on our site or for business processes. We may share your details as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose. Equipped Commercial Finance does not share any information with third parties for any unknown or unrelated purpose.

If you have a concern or complaint

If you have a concern or complaint about the privacy of personal information held by Equipped Commercial Finance, please contact us using the details below. 

We will investigate any complaint and contact the individual with details of the outcome of the matter, within a reasonable period of time. If you do not consider our response satisfactory, you may contact the Australian Privacy Commissioner at its website www.oaic.gov.au or by telephone on 1300 363 992.

Contact Details:

SME Consulting Group Pty Ltd T/as Equipped Commercial Finance 

75-85 O’Riordan St, Alexandria, NSW, 2015

E: admin@equippedcf.com.au